At CC Classes, we strive to provide the best educational experience for our students. We understand that circumstances may change, and you may need to cancel or request a refund for your course. Please read our refund and cancellation policy carefully.
1. Cancellation Policy
1.1 Course Enrollment
- You may cancel your course enrollment within 7 days of purchase for a full refund, provided you have not accessed more than 10% of the course content.
2. Refund Policy
2.1 Online Courses
- Refunds will be processed within 14 business days of receiving the cancellation request, provided the request meets the above conditions.
2.2 Live Classes
- If a live class is canceled by CC Classes, a full refund will be issued. If you cancel within the specified time frame, a refund will be processed within 14 business days.
2.3 Non-Refundable Fees
- Certain fees, such as registration fees, may be non-refundable. These will be clearly indicated at the time of purchase.
3. How to Request a Refund
- To request a refund, please contact our support team at info@ccclasses.com with your order details and the reason for the cancellation. Our team will review your request and get back to you within 3 business days.
4. Exceptions
- No refunds will be issued for courses or classes that have been accessed or partially completed beyond the thresholds mentioned above.
- Special promotions or discounted courses may have different cancellation and refund terms, which will be clearly stated at the time of purchase.
5. Changes to This Policy
- CC Classes reserves the right to modify or update this policy at any time. Any changes will be communicated to enrolled students via email and will be effective immediately upon posting on our website.
For any questions or concerns regarding this policy, please contact us at info@ccclasses.com
